All orders must be returned and delivered to us within 28 days of original order receipt.
All returns must be returned in new & unworn condition in original packaging with swing tags and labels still attached.
For hygiene reasons any items that smell of aftershave, deodorant, body odours, cigarette smoke etc will not be refunded.
Any items returns with make-up, deodorant marks, or any other stains will not be refunded.
Removing the swing tags voids any refunds.
Return postage is at the customers own cost.
We advise you to send your return via tracked mail. Verossa will not be held responsible for any returns that go missing in the post, therefore no refunds will be given.
We no longer accept exchanges. All returns will now be refunded. If you require a different size / style, please place a new order.
Faulty items will only be refunded or replaced with swing tags still attached, in new & unworn condition. Please check your order thoroughly when it arrives before removing any tags.
Any returns that don’t follow this policy will be resent out to the customer.
PO Box 166,